Amidst current economic uncertainty, many small businesses are taking an active approach to streamlining their costs. According to the 2023 State of IT report, small businesses and companies are reducing non-essential spending, re-evaluating vendors and contracts, and retiring unnecessary infrastructure. Above all, companies are staying prepared by investing in the right tech now to help strategically and practically curb costs.
As a smart, money-saving move, businesses continue to migrate to a cloud-based, unified communications as a service platform (UCaaS)—one that offers greater agility in today’s hybrid workplace. Taking the burden off small IT teams, Intermedia provides a secure managed business communications cloud that helps employees easily communicate and collaborate with each other to ensure the business stays connected to customers wherever they are, and wherever the employees are – all through a single app.
1. Bundle Services for a Flat Rate
Many small businesses juggle multiple vendors and contracts to keep their operations running. It’s a lot to keep track of and it’s usually not efficient or cost-effective. By switching to the right UCaaS provider, businesses can streamline their communications tools all onto one unified, integrated platform. Intermedia Unite®, Intermedia’s all-in-one, cloud-based platform, includes a business phone system, chat, video, content and file sharing, contact center, and more – all for one affordable price – with one bill, one support number, and all protected by advanced security features. The service is accessed through any desktop, laptop, tablet, or smart mobile device via integrated desktop and mobile apps, so Unite goes wherever employees go.
2. ‘Pay as You Grow’
It’s difficult to predict challenges and obstacles, and in moments of uncertainty, a pay-as-you-grow solution saves your business both time and money. On-premises systems can often bind small businesses into contracts or services that aren’t always the right fit. Instead of having to guess, Unite allows you to pay as you go. With a flexible monthly subscription, you pay for what you need — when you need it. If your business grows, there’s the option to scale up; if it takes a dip, scale back with little effort. UCaaS provides the adaptability to thrive no matter your situation and control unnecessary expenses.
3. Retire Infrastructure That Isn’t Working
Ideally, an on-premises system should be updated every five years, which is a costly endeavor under good or bad economic conditions. Migrating to a Business Communications Cloud platform like Intermedia provides a degree of future-proofing and reduces unexpected costs down the line. Going forward, a business won’t need to worry about an expensive hardware upgrade or coordinating services from different vendors.
In addition, cloud-based communications systems’ costs stay the same month to month and are typically lower than legacy systems.
4. Unify Your Teams With Versatile, Integrated Tools
Whether your employees and clients are located around the corner or on the other side of the globe, seamless communication fuels productivity. With hybrid work schedules and remote teams, the adoption of reliable cloud communications platforms continues to grow to keep teams connected and productive. Plus, since employees are able to work from wherever, businesses are able to reassess the need and cost for office space, as well as cast a wider net for talent.
5. Avoid Costly Data Breaches
Since data breaches come at a hefty cost for small businesses, being hyper-vigilant when it comes to security is critical to help ensure employees, customers, and sensitive/critical information is protected. So when choosing a UCaaS provider, don’t take anything at face value. Make sure to take the time to do your due diligence on possible vendors including looking for third-party verification of their security. Intermedia places a premium on infrastructure and network security, with features and services that include two-factor authentication, endpoint protection for multiple devices, data encryption, and a 24/7 security team that continuously monitors the network and automatically deploys security updates. Intermedia also provides compliance support for highly regulated industries, such as healthcare, legal, and finance.
Whether it’s preparing for economic uncertainty or other unknowns that could impact business performance, managing costs is what businesses do. Switching from traditional, on-premises legacy phone systems to the cloud is one way to do that, while at the same time providing a level of flexibility and mobility that is needed in today’s (and tomorrow’s) hybrid/remote work world.
Learn more about Intermedia’s Business Communications Cloud and how it can help reduce unnecessary spending, improve efficiencies, and deliver a more versatile workforce.